Terms of Service

‌Effective Date: October 17, 2026‌

Welcome to Furniture Protection Store. These Terms of Service represent a legally binding agreement between you as the user, shopper, or visitor of this platform, and Furniture Protection Store, the operator and owner of this e-commerce website. By accessing, browsing, creating an account, placing an order, or using any feature, service, or function provided through our website, you confirm that you are at least 18 years of age (or the age of majority in your local jurisdiction), possess the full legal capacity to enter into this binding agreement, and agree to abide by every term, condition, and policy outlined in this document, as well as all supplementary official policies referenced and linked within these Terms of Service.

Our store specializes in curating and selling premium, practical home furniture protection products, including soft silicone baby proofing corner guards, high-adhesive non-slip rubber pads, durable floor protectors, and heavy-duty furniture grippers designed to shield your cherished furniture pieces from daily wear, scratches, sliding, and accidental edge impact damage. We build every part of our service to be reliable, transparent, and user-centric, and these terms are created to outline clear, fair rules that protect the legitimate rights and interests of both our valued customers and our business operations.

If you have any questions, disputes, or requests related to these Terms of Service, you may contact our authorized support team at any time via email at [email protected], send formal written correspondence to our registered operational address at 170 Duffield Drive, Markham, Ontario, L6G 1B5, Canada, or call our customer service hotline at +1 9059474488 during our regular local business hours of 9AM to 6PM, Monday to Friday.


1. Platform Usage Eligibility and Account Rules

You are granted a limited, non-exclusive, non-transferable, revocable permission to access, browse, and use our website for personal, non-commercial shopping purposes, for as long as you comply fully with all requirements outlined in these terms. We reserve the full right to terminate your access to our platform, suspend or permanently delete your registered account, and restrict your future access to all our services at any time, without prior notification, if we determine that you have violated any of the clauses in these Terms of Service.

When you choose to create a registered user account on our platform, you agree to provide accurate, complete, and up-to-date personal information, including your full legal name, valid email address, and accurate contact details. You are fully responsible for safeguarding the security of your account login credentials, including your account password, and you take full and complete responsibility for all activities, actions, and orders that are conducted under your account, whether you have explicitly authorized those actions or not. You must immediately notify our support team if you become aware of any unauthorized access to your account, any credential leakage, or any other security breach related to your account. We will not be held liable for any losses, damages, or adverse outcomes that arise from your failure to maintain the security of your account login information.

You explicitly agree that you will not use our website for any prohibited, illegal, or unauthorized purposes, including but not limited to:

  • Copying, modifying, distributing, publicly displaying, or commercially exploiting any of our website content, product images, descriptive text, brand logos, or platform code without our prior written explicit approval.
  • Using automated scripts, crawlers, scrapers, bots, or other unauthorized automated tools to access, extract data from, or send excessive traffic to our website, for any purpose.
  • Impersonating any other person, entity, or misrepresenting your identity, or falsely stating your affiliation with any other individual or organization when interacting with our platform.
  • Uploading, distributing, or transmitting any malicious software, viruses, harmful code, or content that is illegal, defamatory, infringing, obscene, or violates any third-party rights, through our website.
  • Interfering with, disrupting, or placing an excessive unfair burden on the normal operation of our website, our server infrastructure, or any related network systems that support our platform.

2. Product Information, Pricing, and Order Acceptance

We make every reasonable effort to ensure that all product listings on our website are as accurate as possible. We provide clear, high-resolution product images, detailed function descriptions, size specifications, material information, and performance details for every furniture protection product in our catalog. However, please note that minor differences in product appearance may exist between the actual items you receive and the images displayed on our website, due to variations in screen color calibration, different display device settings, and minor production batch adjustments. These minor variations do not count as valid product quality defects or order fulfillment errors, and do not qualify for free return or replacement unless the actual product fails to match the core functional specifications clearly stated on the corresponding product detail page.

All product prices displayed on our website are denominated in Euros as shown on the listing pages, unless explicitly marked otherwise, and do not include applicable local sales tax, international import duties, customs clearance fees, or shipping costs, which will be clearly calculated and displayed separately at the final checkout page before you confirm and submit your order. We reserve the full right to adjust, modify, or update the pricing of any of our products at any time, without prior notification to users. The price that applies to your order is the exact price that was displayed on the product listing page at the moment you successfully complete your payment process.

Please note that the submission of an order on our platform constitutes an offer from you to purchase the selected products, and does not represent an automatic binding acceptance of the order from our side. Our team retains the full right to verify, review, and reject any submitted order for any reasonable reason, including but not limited to instances where the listed product price contains a obvious clerical error, the product you ordered is out of stock and no longer available for fulfillment, we identify potential fraud risk associated with your order, or you have a history of violating our Terms of Service in previous transactions. After you submit your order, we will send you an order confirmation email that confirms we have received your order submission. The formal binding contract of sale between you and Furniture Protection Store comes into full effect only after our team has completed full order verification, confirmed product availability, and dispatched your ordered items from our warehouse, and sent you the formal shipment dispatch notification email with your associated tracking number.


3. Payment Security and Transaction Rules

All payments submitted on our platform are processed through industry-standard, PCI DSS certified third-party payment service providers, to ensure the security of your payment credential data. We do not store full sensitive credit card details, complete bank account numbers, or other highly confidential payment information on our internal on-site servers at any time. By submitting a payment on our platform, you confirm that you are the legal authorized holder of the selected payment method, and that you have full legal authority and sufficient funds to complete the transaction for your submitted order.

If for any reason we are unable to successfully process your payment, our support team will contact you to notify you of the payment failure and guide you to complete the payment through an alternative valid payment method. You agree that you will not initiate any unauthorized chargeback, false payment dispute, or fraudulent refund request against us with your payment service provider, without first contacting our support team to discuss and resolve any order related issues in good faith. If we identify that you have submitted a malicious or fraudulent chargeback claim that is not supported by valid factual evidence, we reserve the right to permanently ban your account, restrict all your future access to our platform, and take appropriate legal action to recover any losses, legal fees, and administrative costs caused by your false claim.


4. User-Generated Content Behavior Rules

Our platform may allow users to submit, upload, or post product reviews, feedback, testimonials, and other forms of user-generated content related to our furniture protection products. When you submit any user-generated content to our website, you automatically grant Furniture Protection Store a perpetual, irrevocable, worldwide, royalty-free, fully sub-licensable right to use, reproduce, modify, adapt, publish, distribute, display, and create derivative works of your submitted content across all of our marketing channels, platforms, and promotional materials, for any legitimate business purpose.

You explicitly state and warrant that any user-generated content you submit to our platform does not violate the intellectual property rights, privacy rights, or any other legitimate legal rights of any third party, does not contain illegal, defamatory, harassing, obscene, or false misleading information, and does not violate any applicable local, national, or international laws and regulations. We reserve the full right to review, edit, refuse to publish, or permanently delete any user-generated content submitted by users on our platform, at any time, for any reason, without needing to provide you with an explanation for our decision.


5. Intellectual Property Rights Protection

All content published on Furniture Protection Store, including but not limited to our brand name, registered trademarks, all product images, product descriptive text, website page design, layout structure, platform source code, graphic materials, video content, logo designs, and all other digital assets on the platform, are the exclusive intellectual property of Furniture Protection Store, and are protected by global copyright, trademark, and other intellectual property laws.

Without our prior separate written explicit authorization, you are strictly prohibited from reproducing, copying, modifying, distributing, republishing, displaying, framing, posting, transmitting, or commercially exploiting any of our platform’s intellectual property content for any purpose. You may not use any of our trademarks, brand names, or related assets in association with any other product, service, or business that does not belong to us, in a way that may cause confusion among consumers, or that could mislead any person into believing that you have our official endorsement or partnership. All rights not explicitly granted to you in these Terms of Service are fully reserved by Furniture Protection Store.


6. Limited Liability and Disclaimer of Warranties

Our website and all products and services provided through our platform are offered to you on an “as is” and “as available” basis. Furniture Protection Store makes no explicit or implied warranties of any kind, including but not limited to implied warranties of merchantability, fitness for a specific purpose, and non-infringement of third-party rights, to the fullest extent permitted by applicable law. We do not guarantee that access to our website will be completely uninterrupted, 100% error-free, or completely free from viruses, malicious code, or other harmful components at all times.

In no event will Furniture Protection Store, our directors, employees, operational partners, or affiliates be held liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, lost data, or other economic losses that arise from your use of our website, our products, or our services, regardless of the legal theory the claim is based on, and even if we have been advised of the possibility of such potential damages. The total aggregate maximum liability of Furniture Protection Store for any and all claims arising from your use of our platform, our products, or our services, is strictly limited to the total amount you actually paid to us for the specific order or service that is the subject of your claim.

Some local jurisdictions do not allow the exclusion of certain implied warranties, or the limitation of liability for consequential or incidental damages, so some of the above disclaimers and liability limitations may not fully apply to you, in accordance with the mandatory legal provisions of your local region.


7. Policy Amendments and Modifications

We reserve the full right to update, modify, revise, or adjust any clause of these Terms of Service, as well as any of our supplementary official policies including the Privacy Policy, Refund and Returns Policy, and Shipping Policy, at any time, to reflect changes in our business operations, new product feature launches, updates to applicable legal requirements, or reasonable operational adjustments. When we make material significant changes to these Terms of Service, we will post the updated revised version on our website homepage, clearly mark the new effective date, and send a formal notification email to all our registered account holders to inform you of the changes.

Your continued access to our website, placing of new orders, or use of our services after the new revised version of these Terms of Service takes full effect will constitute your full acknowledgment, understanding, and unconditional agreement to all revised and updated terms. If you do not agree to the updated revised terms, you must immediately stop all access and usage of our website and related services.


8. Governing Law and Dispute Resolution

These Terms of Service shall be governed by, construed, and enforced in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law rules. Any dispute, claim, or controversy arising out of or related to these Terms of Service, your use of our platform, or any product purchase transaction completed through our website, shall first be resolved through good faith friendly negotiation between you and our support team. If the dispute cannot be resolved amicably within 30 calendar days after you submit your formal dispute notification to us, both parties agree that the exclusive jurisdiction for all related legal proceedings shall rest in the state and federal courts located in Markham, Ontario, Canada.

If any clause contained within these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining clauses of this agreement shall remain in full force and effect, and the invalid clause shall be modified to the maximum permissible extent allowed by law, to reflect the original commercial intent of the clause as closely as possible.

Our decision to delay or not enforce any right, clause, or provision outlined in these Terms of Service shall not constitute a formal waiver of that right or provision, and shall not prevent us from taking enforcement action for that provision at any later time. These Terms of Service, including all referenced and linked supplementary policies, represent the complete, full agreement between you and Furniture Protection Store, and supersede all previous oral or written agreements, communications, or understandings related to the subject matter of this agreement.